Shipping Policy
Effective Date: 10-02-2025
Order Processing Time
- All orders are processed within [1-2 business days] of being placed, excluding weekends and holidays.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Delivery Times
- We offer [Standard Shipping, Expedited Shipping, etc.]. Delivery times depend on your location and the shipping method selected at checkout.
- Estimated delivery times:
- Standard Shipping: [5-7 business days]
- Expedited Shipping: [2-3 business days]
- Please note, delivery times are estimates and may vary due to factors like weather, holidays, and courier delays.
Shipping Charges
- Shipping charges are calculated based on the delivery address and the selected shipping method.
- Free shipping may be available on orders over [insert amount, if applicable].
International Shipping
- We currently offer international shipping to select countries. International shipping fees and delivery times vary by destination.
- Please note that customs duties, taxes, and other fees may apply to international shipments, which are the responsibility of the customer.
Order Tracking
- Once your order has shipped, you will receive a tracking number via email, which can be used to track your shipment.
- Please allow up to 24 hours for tracking information to update after the shipment has been processed.
Shipping Restrictions
- We currently do not ship to P.O. Boxes or APO/FPO addresses.
- Orders may be subject to additional restrictions depending on the product's destination.
Shipping Issues
- If there is an issue with the delivery of your order (e.g., delayed, damaged, or lost packages), please contact us at contact@moksharam.com. We will work with the shipping carrier to resolve the issue.
Incorrect Shipping Information
- It is the customer’s responsibility to provide accurate shipping information. If an order is returned due to incorrect address information, additional shipping charges may apply for reshipment.
